Operational improvement for service businesses


Services business context

This simulation is built around strategic decisions in a complex, large-ticket, durable product business. It is ideal for the senior management teams (SVP, VP, SGM, GM levels) to get a CEO’s perspective of business.

Participants have to take decisions straddling many functions and run a two year business in two days.

B2B sales model

Key participant decisions

Formulate strategy

with a 3 to 5 year time horizon

Prioritize investments

in multiple geographies

Anticipate and adjust

to macroeconomic fluctuations

Grow market share

without compromising on profitability

Balance innovation

and long-term investments with P&L pressures

Drive customer centricity

in a market with diverging customer expectations

Looking for customization?

Using Enparadigm’s trademark REI framework, we take inputs at business, function, and every participant’s level, to customize the complete simulation intervention to meet your specific business objectives and strategic priorities.

Talk to Our Solution Expert

What else does the intervention include?

Concept sessions

Participant group discussions

Board meeting with investors

Facilitator debriefs

Post-workshop action plans

Post-workshop retention modules

Personalized participant follow-up with impact tracking

Integrated 6-month participant progress dashboard for organizers